Shipping Policy
Website: www.vagjyothis.org
Effective Date: January 19, 2025
Vagjyothis is committed to providing exceptional service for our online and offline courses in yoga, alternative healing (e.g., mudra therapy), psychological training, and neuro-linguistic programming (NLP). As part of our offerings, we may ship physical products, such as course materials, books, or related merchandise, to support your learning experience. This Shipping Policy outlines the procedures and conditions for shipping these items. Please read it carefully before placing an order.
1. General Shipping Information
We ship physical products to customers within India and select international destinations. All orders are processed and shipped from our facilities in India. Shipping is applicable only to physical items purchased through our website, such as course manuals, books, or other materials. Digital products (e.g., online course access) are delivered electronically and are not subject to this policy.
2. Shipping Methods and Delivery Times
Domestic Shipping (India): We use trusted courier services to deliver within India. Standard delivery typically takes 5–7 business days from the date of dispatch, depending on your location.
International Shipping: For international orders, delivery times vary based on the destination and customs processes, typically ranging from 10–20 business days.
Dispatch Time: Orders are processed within 2–3 business days after payment confirmation. You will receive a tracking number via email once your order has been dispatched.
3. Shipping Costs
Shipping costs are calculated at checkout based on the weight of the items, delivery location, and selected shipping method. We strive to keep shipping fees reasonable:
Domestic (India):Flat or variable rates depending on the order size and location. International: Costs vary based on destination and shipping carrier.
Any additional customs duties, taxes, or fees for international shipments are the responsibility of the recipient.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number and instructions to monitor your shipment’s progress. If you do not receive this email within 3 business days of placing your order, please contact us at [email protected] .
5. Shipping Restrictions
We currently ship to most regions in India and select international countries. However, some remote or restricted areas may not be serviceable. If we are unable to ship to your location, we will notify you and issue a full refund for the affected items. Please ensure your shipping address is accurate, as we are not responsible for delays or losses due to incorrect address information.
6. Damaged or Lost Shipments
Damaged Items: If your order arrives damaged, please notify us within 3 days of receipt at [email protected] with photos of the damaged items and packaging. We will arrange a replacement or refund at no additional cost.
Lost Shipments: If your order does not arrive within the estimated delivery time, contact us, and we will work with the courier to locate your package. If the shipment is confirmed lost, we will provide a replacement or a full refund.
7. Returns and Refunds for Shipped Items
Physical products may be eligible for return or refund under our Refund Policy. Returns must be initiated within 7 days of receipt and items must be unused and in their original packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect. Please contact us at [email protected] to initiate a return.
8. Pre-Orders and Backorders
If an item is on pre-order or backorder, the estimated shipping date will be clearly stated on the product page. We will notify you if there are any delays, and you may cancel your order for a full refund if the delay is unacceptable.
9. Changes to This Shipping Policy
Vagjyothis reserves the right to update this Shipping Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our website or services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please contact us at: Email: [email protected]
Website: www.vagjyothis.org By placing an order with Vagjyothis, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.
